Privacy Policy

This Privacy Policy explains how Aurelle — Skin Atelier ("we", "us") collects, uses, and protects your personal information when you visit or make a purchase from our store. Our store is hosted on Shopify.

Information we collect

Order & contact details — your name, email, phone, and billing and shipping address.
Payment information — processed securely by our payment providers; we do not store full card numbers.
Device & usage data — such as your IP address, browser, and how you interact with our site, collected through cookies and similar technologies.

How we use your information

To process and ship your orders and provide customer support.
To send order updates and, where you have opted in, marketing emails you can unsubscribe from at any time.
To improve our store, prevent fraud, and comply with legal obligations.

Sharing

We share personal information only with service providers who help us operate our store (for example payment processing, shipping, and analytics), or when required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, understand site usage, and support marketing. You can control cookies through your browser settings.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of marketing. To make a request, call or text us at +1 (317) 572-8170.

Data retention & security

We keep your information only as long as needed to fulfill the purposes described here or as required by law, and we use reasonable measures to protect it. No method of transmission over the internet is 100% secure.

Children

Our store is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16.

Changes & contact

We may update this policy from time to time; the latest version will always be posted on this page. Questions? Call or text +1 (317) 572-8170.